Rhetorical Empathy as a Leadership Tool

By Christine M. Nowik Leaders spend much of their time communicating with others with varying degrees of success (Riggio, Riggio, Salinas, & Cole, 2003). Effective communication is a hallmark of good leadership and is associated with greater employee satisfaction, collaboration, and identification with an organization (Kim & Rhee, 2011), specifically two-way communication that fosters mutual…